YOUR Social Community Support

DIGITAL MANAGEMENT SERVICE SUBSCRIPTION

Thank you for selecting Social Community Support management! Crossland Communication is happy to manage up community support and follow up of one digital asset on your behalf. 

MANAGEMENT PLAN DETAILS

Community support includes triage of messages to appropriate internal team members for additional information. All messages are addressed week days at daily intervals. Crossland Communication team members may provide support through third party software such as Sprout Social using agency, enterprise access. At any time, you may request reports on messages received and messages sent. For inquiries, please contact andrya@crosslandcom.com

ABOUT BILLING, FAILED PAYMENTS AND CANCELLATION TERMS

Management is a subscription service billed monthly. Failed payments left unresolved for more than 72 hours may result in an implementation hold on your account. During the hold, no community support will be provided by Crossland Communication until payment is resolved.

30 days notice is required for cancellation.